AI AgentsConversational AIInsurance

End-to-End Automated Policy Purchase

A conversational agent that sells a policy end to end — validating inputs, recommending coverage, updating quotes mid-conversation, and taking payment inline.

Client

US-based commercial insurance provider

Industry

Insurance

Duration

Production engagement

End-to-End Automated Policy Purchase
The Challenge

What problem did they face?

Manual quoting, complex policy rules, and high drop-off during purchase created inefficiency and lost revenue.

Our Solution

How did we solve it?

We built a conversational AI agent that runs the full policy purchase: it validates user inputs in real time, recommends coverage based on the user's profile, updates the quote at any point in the conversation without restarting the flow, and processes payment inline via Stripe — all without human intervention.

The Results

Measurable Impact

100%
Purchase Flow
End-to-end automated
Zero
Human Dependency
Quote to payment autonomous
3x faster
Conversions
Enquiry to purchase
Live
Quote Updates
No flow restart
Tech Stack

Technologies Used

Conversational AI
LLM Orchestration
Stripe
Real-Time Validation

Start With a Pilot

A Working AI Agent

in 2–3 Weeks

Start with a fixed-fee pilot: a working agent in your environment, tied to one success metric. Continue on a build-and-operate retainer or walk away.

Book a Pilot Call