AI AgentsAgentic RPAInsurance

Agentic Web Operator

An agentic operator that logs into a carrier portal and completes 50–70-step manual workflows autonomously, driving cost per submission down to under a dollar.

Client

US-based commercial insurance provider

Industry

Insurance

Duration

Production engagement

Agentic Web Operator
The Challenge

What problem did they face?

A core operations workflow required staff to log into a third-party portal and perform 50–70 manual steps per activity to keep records in sync. It was slow, repetitive, and expensive to scale.

Our Solution

How did we solve it?

We built an agentic web operator — beyond traditional RPA — that logs into the portal, observes and understands the on-screen activities, and completes the multi-step workflow autonomously. The agent reasons about each activity rather than following brittle fixed scripts, so it adapts to variation in the flow.

The Results

Measurable Impact

~$0.70–$1
Cost / Submission
Down from manual labor cost
50–70
Steps Automated
Per activity, end to end
Autonomous
Operation
Reasoning, not fixed scripts
Scalable
Throughput
No added headcount
Tech Stack

Technologies Used

Agentic RPA
Browser Automation
LLM Orchestration
Python

Start With a Pilot

A Working AI Agent

in 2–3 Weeks

Start with a fixed-fee pilot: a working agent in your environment, tied to one success metric. Continue on a build-and-operate retainer or walk away.

Book a Pilot Call